It’s been a long time since amazing customer service has impressed me. I was in the market for a chair mat and when I asked around, I was told there were a lot of awful ones out there. I found atWork Office Furniture and started chatting with Rodney on their great chat pop-up. I ordered the mat right away on the advice of the chatter. Once it arrived, I found there was a manufacturing flaw in it. (I was told this is very uncommon as they have been ordering from this company for 30 years!)After asking if I can fix this, the owner called me up and said he would replace it. They kindly delivered it to me before Christmas. I am very grateful that they got it to me before then. I was also looking for a chair and again, Rodney helped me by asking what I liked or needed in a specific office chair and he sent me a selection online. From the start of the sale, they sent me confirmations, updates and even a Christmas e-mail. A special thanks to Blair for extending fabulous customer service. Looking forward to getting a new/previously owned office chair from you soon. People, go and search their site as they have a clearance section and a few locations around Ontario.