Noise is the number one workplace complaint. It is also one of the most solvable design problems, if you know where to start Your team is not distracted. Your space is too loud. That is a harder diagnosis than "people need to focus better" but in most offices, it is the right one. And it matters, because the fix is entirely different depending on which problem you are actually solving. If it is behavior, you look at culture. If it is the space, which it usually is, you look at design. Why it is getting worse? Open-plan offices were always acoustically challenging. Put a lot of people in an undivided

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